Privacy Policy

Effective Date: May 2026

1. Who We Are

Assist Flow ("we", "us", "our") is an AI-powered outbound email agency. We provide done-for-you lead generation and outbound email campaign management services. You can contact us at [email protected]

2. What Information We Collect

We collect the following information when you interact with us:

  • Full name and email address
  • Business name and website
  • Phone number
  • Billing information (processed securely through our payment providers)
  • Any additional information you voluntarily provide during onboarding

3. How We Use Your Information

We use your information to:

  • Deliver and manage your outbound email campaigns
  • Communicate with you about your service
  • Process payments and send invoices
  • Send service-related updates and reminders
  • Improve our services

4. Lead Data We Process On Your Behalf

As part of our service we process prospect data on your behalf to run outbound campaigns. This data is used solely for the purpose of your campaigns and is never sold, shared, or used for any other purpose.

5. Who We Share Your Data With

We do not sell your personal information. We may share data with trusted third-party tools we use to deliver our service including email sending platforms, CRM software, and payment processors. All third parties are bound by their own privacy policies.

6. Data Retention

We retain your data for as long as you are an active client. Upon cancellation we will retain records for 12 months for accounting purposes, after which your data is securely deleted upon request.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time

To exercise any of these rights contact us at [email protected]

8. GDPR Compliance

For clients in the European Union and United Kingdom, we are committed to compliance with the General Data Protection Regulation (GDPR). We process your data on the lawful basis of contractual necessity and legitimate interest.

9. Cookies

Our website may use basic cookies to improve your browsing experience. You can disable cookies in your browser settings at any time.

10. Changes To This Policy

We may update this policy from time to time. We will notify you of any significant changes via email.

11. Contact

For any privacy-related questions contact us at [email protected]